SO YOU'VE PURCHASED YOUR FIRST AKINGS STATEMENT PIECE.
Here are some things you should know about our standards for how we process your order.
SANITIZED SURFACES
Our team stepped up to ensure your garments are always their cleanest and freshest. From the day you order to the day we ship your order, our team makes sure to clean all surfaces before coming in contact with your AKINGS pieces. Not only is this the best way to prevent the spread of germs and pathogens, but it is also the best way to prevent stains and lint on clothing.
STEAMED GARMENTS
Right after an AKINGS team member pulls your garment from the stock room, they will proceed to thoroughly steam your AKINGS piece. Heat is proven to kill bacteria and viruses, most die when exposed to temperatures above 140 degrees Fahrenheit, so we've adopted this method as a precautionary method to vaporize pathogens in our surroundings. Not to mention, it removes any wrinkles and awkward creases. You can literally wear your statement piece as soon as you open up that box.
SAME DAY SHIPPING ON ALL AKINGS GARMENTS
We know just how excited you are about receiving your new AKINGS pieces, so we're glad to pack and ship out your package the same day you order it, as long as it is before 5 PM EST. If you order it after the last shipping window, we'll make sure to drop it off the following morning. And yes, you will also receive an update on your tracking number.
HASSLE-FREE EXCHANGES
Exchanging your denim or any garment for a different size is absolutely acceptable, the last thing you need is something you can't wear and feel bad about it. We've made it easy to process exchanges by providing you with a pre-paid return label that you can drop off at your local post office or UPS (whichever your return label calls for). Once we've received your exchange and ensure that it is still in pristine condition, we'll ship the size you requested. It's as easy as that. No headaches.
If you have any other questions feel free to reach out to us at info@akingsny.com.